FAQ

I am currently full for sliding scale and compassionate based pricing which I provide on a case-to-case basis. Please contact me to be put on the waiting list for one of these spots to open up.

Most insurance plans that provide benefits for mental health services cover my work as a Provisional Registered Psychologist. I offer direct billing through Blue Cross.

A credit card must be uploaded to your Jane portal to book in sessions, but you may choose to pay via e-transfer or cash instead. I require payment immediately post session, and provide invoices/receipts for you to provide to your insurance provider for reimbursement (with the exception of blue cross, with whom I do direct billing.)

I require 24 hours notice to cancel sessions. Same day cancellations will be charged at half the session cost. No shows will be charged at the full session cost.

If I am not the right fit for you it will be my pleasure to provide you with referral options to ensure your best fit and success in therapy. An inability on my end to provide the appropriate therapeutic care may occur due to factors outside of my scope of practice, needing more specialized support, conflict of interest, or simply a personality mismatch!

Thank you so much for your interest in working with me. I am currently accepting new clients! You can book in for a free virtual 20-minute consult through my link here: https://therapywithadrienne.janeapp.com